Deliveries and returns
Shipping your order
Orders are generally dispatched 48 hours after receipt of payment (except for pre-sales). The standard shipping method is Tracked parcel, delivered without signature. We also use the following shipping methods, all of which allow us to track your order: tracked letter, registered letter, registered tracked package. Whichever shipment method you choose, we will provide you with a link to track your order online as soon as possible.
Shipping costs include packaging, handling and postage. They are subject to VAT. They may include a fixed part and a variable part depending on the price or weight of your order. We advise you to combine your purchases into a single order. We cannot group two separate orders, and you will have to pay shipping costs for each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Packages are oversized and protected.